Unexpected warmth in a chilly stay

The room was warm and cozy, offering a splendid view of the skyline. The clean bathroom sparkled, and the staff greeted me with cheerful smiles, making me feel at home.

I stayed in a Guest Room with 1 King bed, and honestly, the bed was super comfortable and fluffy. The sheets felt cozy, and the room was warm and quiet, which was perfect for getting a good night's sleep. The bathroom was well-stocked, too. Just wished there were more bedding than just a flat sheet and mattress cover. Overall, I had a good night's sleep, but the room could’ve used a little more updating.

Great clean room with a nice view. Concierge floor could use better service.

No nonsense – just the truth

The hotel offers a prime location near Symphony Hall and a variety of restaurants. While the fitness area is impressive, the dining options can be hit or miss with some overrated prices. Staff can be accommodating, especially with pets, but issues like lengthy check-in times and noise can detract from the experience.

an enjoyable stay with a great view and comfortable bed for couples looking to relax

Centrally located, very clean, nice amenities.

Comfortable Stay with Room for Improvement

The location is central, making it easy to explore downtown attractions. Enjoyed a refreshing swim in the pool, although it could use a modern touch. The staff was friendly, and I had a delightful breakfast selection that energized my day. Remember to validate parking early for a smoother experience!

This place suits me perfectly with great Wi-Fi, helpful luggage storage, and a welcoming bar/lounge area. The staff helped me plan my evening during my first stay, making it memorable. I highly recommend it!

The hotel offers comfortable beds and a very friendly staff, making for a welcoming atmosphere. However, there were significant delays at check-in due to electrical issues, and the absence of basic amenities like microwaves was disappointing. It's a decent choice for families, given the room cleanliness, but improvements in service responsiveness and modern updates would enhance the experience.

The location offers easy bike rentals, great access to downtown attractions. The noise level at night disrupted sleep.

It was just a good match for a couple of nights in Springfield with very good value for money. The parking garage was convenient, and I didn’t have to worry about my car overnight. Just make sure to double-check your charges when you check out.

the sheraton was beautiful and welcoming. my husband and i loved the comfortable, fluffy beds. the sheets were cozy, and the room stayed warm and quiet, allowing us to sleep so well. breakfast was delicious, and the kindness of the staff made us feel right at home. the indoor pool was a nice bonus too!

i recommend

Cozy, cozy, cozy.

The beds were fluffy I loved indulging in the delicious breakfast-perfectly satisfying and energizing for the day ahead! Plus, the hydro-powered showers with fantastic pressure were a luxurious treat after a long day.

Would recommend! 😍❤️

the air conditioning didn't work well (very annoying). the breakfast was delicious the fruit was fresh and the pastries were warm. the staff were super friendly and quick to help. the beds were super fluffy.